Ask in plain language
What shade tolerance will this buyer accept on lot 4, and what do we do if it comes back out of range?
How it shows its work
Every answer shows what it drew on — and says so plainly when the answer is not in your data.
AI agents for textile factory operations
The AI operating system for the textile industry
Build your factory's departments in Safock. Each one gets its own AI agent that speaks that department's language, reads only that department's data, and takes action in your ERP and tools — creating, updating, sending — after a person on your team approves.
For owners, directors, and operations heads of mills with eight or more departments.
01Product
This is the product. Watch it work.
Recorded off the running product. Your factory, your departments, one agent each.
02The problem
The knowledge is there. It just isn't reachable.
A textile factory already has the information it needs. It is just spread across an ERP nobody enjoys opening, a hundred spreadsheets, a shared drive, and the heads of the people who have been there longest.
The knowledge is real. It is trapped.
Your dyeing team knows what shade tolerance the buyer will accept, and what to do when a lot comes back out of range. Your merchandising team knows which costing assumptions are safe. None of it is written anywhere a new hire — or a system — can reach. When someone leaves, it leaves with them.
The data exists. It is scattered.
The ERP has the order. The inspection report is a PDF on a shared drive. The revised delivery date is in an email. The actual line output is in a spreadsheet someone maintains by hand. Answering one ordinary question — is this order going to ship on time? — means opening four systems and asking two people.
The systems record. They do not help.
An ERP is a system of record. It tells you what happened. It will not read the inspection report, notice the shade rejection, connect it to the ship date, and tell you which orders are now at risk. Somebody still has to do that, on top of their real job.
The problem was never the model. Nothing gave it the factory's real structure, the factory's real data, and real boundaries.
03The cost
Not a number we invented. The shape of the day.
The morning
Senior people spend it assembling a picture instead of acting on one.
The question
Something that should take a minute takes an afternoon. Four systems. Two people.
Next week
The same question gets researched from scratch by a different person.
Decisions wait on whoever happens to know. A general assistant does not fix this. It has not read your SOPs, it cannot see your ERP, it does not know what a lab dip is, and it will answer confidently when it should say it does not know.
04What Safock is
A factory builder. Not a fixed org chart.
Safock does not arrive with an opinion about how your factory is organised. The owner lays out the departments the factory actually runs — chosen from 30+ pre-built textile templates, or created from scratch — and each department gets exactly one AI agent.
Your factory
One organization
Dyeing
Merchandising
Quality
+ 30 more
Every department is built the same way
Agent
Users
Connectors
Instructions in plain English. People invited by email. ERP, tools, and a knowledge base. Your factory, your departments, one agent each.
01
Agent
Instructions you write in plain English. Say what this department's agent does, in your own words. Or press Generate and Safock drafts it from that department's catalog playbook. You edit it, then publish.
02
Users
The people you invite by email. Department heads and the people on the floor. They sign in and land straight in their own department's workspace. They never see an admin dashboard, and no other department exists for them.
03
Connectors
Your ERP, your tools, your documents. Three kinds, and only three. Whatever you connect is exactly what the agent can use — connect a source and the ability appears on the next question. There is no tool menu to configure.
A department is a boundary, not a folder. The dyeing agent cannot read merchandising's costing sheets.
The owner or a director
Builds the factory. Creates departments, writes what each agent does, connects the ERP, invites people.
Department heads
Shape their own department's agent and add its documents.
People on the floor
Ask questions, get answers, and approve the actions their agent proposes. They see one workspace — their own — and nothing else.
A factory is not one system. It is eight to thirty plus departments. Safock takes that shape as the input.
05How it works
Three steps, and your ERP stays where it is.
There is no migration project. Your teams keep working in the systems they already know. Agents can update those systems — create, change, send — but only after a person on your team approves.
Connect your ERP once
Connect your ERP once
01
One connection at the factory level. Every department inherits it automatically, limited to the data its work concerns.
Create a department
Create a department
02
Pick it from the catalog of 30+ textile templates, or start blank. Write what its agent does in plain English, then publish.
Invite your people
Invite your people
03
They sign in and land in their own department's workspace. No training course, no dashboard to learn.
Nothing writes back without that step. The approval step cannot be switched off.
06What your agents do today
Five things. Live now.
This is not a roadmap. Each agent answers with sources, reads your ERP and documents, creates real files, and acts in your tools — after a person approves.
Live capabilitiesFive
Read and update your ERP
Connected once for the whole factory and kept current through the day. The agent reads live records.
Then a person approves
Create or change a record — after a person on your team approves.
Read your documents
SOPs, tech packs, inspection reports, buyer contracts. Ask a question instead of hunting through folders.
Create files
Ask for the costing sheet and get the costing sheet — a real spreadsheet, document, or deck you can send on.
How it shows its work
Ask for a change and it edits that part, not the whole thing. Every revision is kept and attributed.
Act in your tools, with approval
Draft an email, update a sheet, send a Slack or WhatsApp message. The agent prepares the write.
Then a person approves
Someone on your team reads it, edits it if they want to, and approves it. Then it goes through.
- The agent's confidence sits beside the answer, not buried.
- Figures pulled from your ERP are stamped with when they were fetched.
- "I can't find this in your connected data" is a valid, expected answer.
- Numbers taken from a spreadsheet are calculated from your actual rows, never generated.
Agents can write back. A person has to approve it first.
07Departments
Thirty-plus textile departments, each with its own playbook
Departments start from pre-built templates, not a blank page. Each template carries a written operating playbook that its agent consults while it answers — so a dyeing agent knows what a lab dip is before you upload a single file.
Manufacturing
- Planning & PPC
- Spinning
- Weaving
- Knitting
- Dyeing & Processing
- Printing
- Finishing
- Garmenting & Stitching
- Home Textile & Made-Ups
- Quality Assurance & QC
- Industrial Engineering
- Maintenance & Engineering
- Stores & Inventory
Commercial
- Merchandising
- Sourcing & Procurement
- Warehousing & Dispatch
- Logistics & Shipping
- Sales & Marketing
- Customer Service & Buyer Compliance
- R&D & Product Development
- Design & CAD
Support
- Finance & Accounts
- Treasury & Banking
- Costing & Pricing
- Human Resources
- Admin & Security
- Health, Safety & Environment
- Compliance & Sustainability
- Legal & Regulatory
- IT & Systems
- Internal Audit & Risk
- Executive Leadership
Each playbook uses the same structure: scope, standard operating procedures, decision frameworks, key documents, KPIs and how to read them, common edge cases, escalation logic, and real-world heuristics. In the operator's own words:
Weaving
4-point fabric inspection, scored against the buyer's threshold.
Garmenting
The DHU ladder: above 3 you huddle, above 5 the in-charge steps in, above 10 you stop the line.
Dyeing
Shade tolerance at ΔEcmc(2:1) under D65, with TL84 metamerism checks.
Logistics
LC discrepancy handling against UCP 600 Article 16.
The playbooks are written as generic textile best practice. They were reviewed by four independent domain-review AI models; 67 findings were raised and all 67 were applied. They have not been signed off by a human subject-matter expert. Expert review is our next step, not a claim we make today.
Planning & PPCSpinningWeavingKnittingDyeing & ProcessingPrintingFinishingGarmenting & StitchingHome Textile & Made-UpsQuality Assurance & QCIndustrial EngineeringMaintenance & EngineeringStores & InventoryMerchandisingSourcing & ProcurementWarehousing & DispatchLogistics & ShippingSales & MarketingCustomer Service & Buyer ComplianceR&D & Product DevelopmentDesign & CADFinance & AccountsTreasury & BankingCosting & PricingHuman ResourcesAdmin & SecurityHealth, Safety & EnvironmentCompliance & SustainabilityLegal & RegulatoryIT & SystemsInternal Audit & RiskExecutive Leadership
30+ templates. One playbook each.
08Connectors
Three kinds of connection, and only three
Whatever a department connects is exactly what its agent can use. There is no tool menu to configure and nothing to wire up twice. Nothing is migrated. Nothing is ripped out.
ERP
Your system of record, connected once for the whole factory. Every department inherits it, seeing only the parts that concern it. The agent reads live records — and can create or change them after a person on your team approves.
SAP Business One · SAP S/4HANA · Odoo · Oracle NetSuite · Microsoft Dynamics 365 · WFX Cloud ERP · Datatex NOW · more
Tools
The apps your teams already work in. The agent reads what it needs to answer — and can create, update, send, or reply in them after a person on your team approves.
Gmail · Outlook · Google Sheets · Slack · WhatsApp Business · more
Knowledge base
Your own documents, uploaded to one department or shared across the whole factory, and searchable by asking rather than hunting. The agent searches them. It does not silently rewrite the originals.
SOPs · tech packs · inspection reports · buyer contracts · costing sheets · PDF, Word, Excel, CSV and TSV, email, HTML, RTF, Markdown, plain text and logs — up to 10 MB per file
Every write to your ERP or tools stops at a human approval step — and that step cannot be switched off.
09Trust
Trust you can check, not just take on faith
Every textile factory runs on an operating layer, not on spreadsheets, chat groups, or the memory of whoever has been there longest.
The mission is equally simple. Give every textile department an AI agent that knows its craft, reads its live data, shows its evidence, and takes approved actions.
01
A department is a boundary, not a folder
Your dyeing team's agent cannot reach merchandising's costing sheets. The separation is built into the way Safock stores and retrieves everything, in several independent places at once, so there is no single setting anyone can get wrong. Before every release we attack it ourselves. If that test fails, nothing ships.
02
Nothing writes back without a person
Agents can create, change, send, or reply in your ERP and connected tools. They do not do it on their own. Every write is drafted, shown to someone on your team, editable by them, and executed only after they approve it. There is no autonomous mode.
03
Nothing about your agent is a black box
An agent's instructions are never quietly edited. Each version is numbered and kept, alongside a plain record of what changed and who published it, and every answer is stamped with the version that produced it. Going back to an earlier version is a deliberate, recorded act.
04
An audit trail nobody can rewrite
Every action by a person, by an agent, or by the system is recorded with who did it. Once written, an entry cannot be altered or removed — not by your staff, and not by us. Filter it by person, action, or outcome, and export it when a buyer audits you.
- Credentials for your connected systems are encrypted.
- Removing someone's access takes effect immediately, everywhere.
- Optional two-factor sign-in by email.
- We hold no compliance certifications yet, and we're working on it.
Bring your IT lead to the demo. We will go through data handling in as much detail as they want.
10FAQ
What mill owners ask us
Built for mills that run as many departments, not one room. Something we did not cover? support@safock.com
No. There is no migration project. Your ERP stays exactly where it is. You connect it once at the factory level, and every department inherits it — limited to the data its work concerns. Your teams keep working in the systems they already know.
Bring one department.We'll build it on the call.
Pick your hardest one — dyeing, merchandising, quality. We build it in the live product, and you ask it the questions you would ask your floor. Thirty minutes. There is no sign-up button. We onboard each factory ourselves.
Pick your hardest departmentWe build it in the live productYou ask it what you would ask the floor
Or write to support@safock.com
No slide deck. No obligation. The running product.